Bank/Hospital/Clinic/Pharmacy Queue Ticketing Kiosk System with 19 inch Token Number Ticket Dispenser
In the business sector companies with organized, transparent and civilized client management have the competitive advantage. Banks, insurance companies, utilities, health care institutions and public agencies, Government companies, hospitals and offices authorities operating client service or any other company or institution are seeking more efficient and faster way to serve their customers. Recognizing this need, we started more than twenty years of development and production of automated client Queue management systems and solutions. 
How does the queue management system work?
Our system enables optimum management of single line queues to a maximum service position. The system provides both visual and audible direction to the customer, featuring a main display and a position indicator module. The positions are managed by staff with a mouse control unit that is situated at each till. Our system is flexible, providing you with multiple options for display and announcements.
Benefits of our queue management system
- Customers are served quickly for improved efficiency and satisfaction
- Increases throughput and reduces confusion
- Your staff are confident and in control
- Simple click operation
- Easy installation
- Multiple options for display and announcements
- Audio-visual system for efficient queue management
Queue management system and solution module
The Complete Queue System consist of the following:
1. Ticket Dispenser : IR Touch Screen LCD Monitor+ PC + Thermal Printer (All integrated into one unit)
2. counter calling pad terminal or counter computer which install the software call pad
3. Led/LCD Main Display(S) Screen In common waiting area.
4. Led/LCD Counter Displays Above Counter (Optional)
5. All units are interconnected by means of RS485 or wireless ways
Detailed Component List Of Queue Management System:
1.Touch Screen Ticket Dispenser 2.Counter LED/LCD Display Unit
3.Counter Call Pad Terminal 4.LED/LCD Waiting Area Main Display(Optional)
5.Customer Feedback Terminal(Optional)
1. 19 inch Touch Screen Ticket Dispenser Kiosk
•19 inch Touch Screen LCD display • Select Service Required. • Ticket is printed with selected service name, ticket number,number of waiting person, date & time,welcome message and advertising text • Includes Real Time Reporting Features. • Built in Industrial PC • Can Link to RS485 wired or wireless
| Cabinet | All in one cold steel cabinet |
| LCD Display | 19” LCD Display with resolution of 1280*1024 |
| Touch Screen | 19” IR Touch Screen |
| Dual Thermal Printer | Dual 80mm Epson Thermal Printer with auto cutter |
| PC Configuration | CPU: Intel 2.41Ghz 2G DDR3 500G HDD 6 USB port Windows 7 Operation System installed |
| Speaker | Inbuilt amplifier and 2 speakers |
| Power Supply | 110V-240V |
| Queue Management System | 1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function 2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable |
2.Calling Keypad
| Press Button | 21 multiple function button |
| LCD Display | 8 digits lcd display,5 digits showing the queue number of the called customer,3 digits display for number of customer waiting . |
| Power Supply | 5V |
| Communication | Wired or Wireless |
| Multiple function Button | “Call”, “Recall”, “Transfer””Store queue and callback” ”Service Time Reminder” “Clear” and etc. |
3.LED Counter Display
| Specifications for LED Counter Display: |
| 8 Digits RED Color LED Counter Display 4 digits display ticket number & 2 digits display for counter number,with Arrow for direction to the counter number The display format can be customized 110V-240 V Power Supply Wired or Wireless available |
4. Waiting Room LED Main Display
| 4 Lines * 8 Digits RED Color LED Counter Display 4 digits display ticket number & 2 digits display for counter number,with Arrow for direction to the counter number The display format can be customized |
Waiting Room Queue Number With Multimedia LCD Main Display
| Windows based or Android based |
| *Inbuilt Multimedia and Queue Number Software,can split the screen to many zones,one side can play the advertising video,another side can play the queue information,at the bottom side can display the running text. by using the player box, make the queue number showing on the LCD screen |
If any interest in our Queue Management System product,kindly contact us as below information
